Shar Patel
Organizer New Improvement Web All Plans

New: Updates to Analytics, Attendee Search, and a sneak peek at what’s coming next week!

AUTHOR: Shar Patel

Hi there! Whether you’ve been a Hopin customer for 1 month, 3 months, or 9 months, we're sure you’ve noticed the pace of innovation as a huge differentiator for our platform. While we are excited to continue this pace, we also want to make sure our customers feel well prepared on the features coming out in their Hopin accounts. Starting this week, we not only want to tell you what’s new in your Hopin account this week, but also give you a quick preview of what you can expect in your account next week!

Let’s start with a preview of next week’s features:

  • More updates to the Analytics dashboard, including data on turnout, maximum attendance, time spent on the event, and an event’s registration evolution over time.

Here’s what’s new in the Hopin platform this week:

(Beta) Analytics Dashboard

After logging in to Hopin, organizers may now see an alert on the top of their overview page that shows: “a new BETA version is available - try it now”. Organizers need to click on that button to experience the new analytics dashboard.


After opting in to the analytics dashboard, organizers will have new data available to them in the form of 1) pre-event experience analytics, and 2) mid and post-event experience analytics. Available on all plans.

Pre-Event Experience Analytics:

This page has four modules that are available starting this week.

1: Graph and total numbers for registrations and ticket sales.

2: Ticket sales by type (free, VIP, etc) with a link to the ticket management page.

3: Recent registrations.

4: Registrations by country.


Mid and post-event experience analytics.

This page has five modules. Those in red are live in the Hopin platform this week, and the modules in blue will be available next week.

Available this week:

2: Graph and total numbers for attendees, chat messages and networking meetings.

3: Top event areas by number of attendees.

5: Chat messages by area, top booths by interaction, and top attendees by expo booth visits.

Available next week:

1: An event turnout, maximum attendance, and time spent on the event.

4: An event’s registration evolution over time.


Attendee Search in Dashboard

Similar to Analytics updates, we’re also increasing the capabilities of our dashboard search functionality, starting with Attendee Search. Simply go to the ‘View Attendees’ tab and search for the attendee’s name, email or headline to find them. Available on all plans.

Thanks for reading, and have a great week!

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